Use of Personal Data
Justphix uses your Personal Data when: it is necessary to perform our obligations or exercise our contractual rights; we have a legitimate business interest to process such Personal Data; it is necessary to comply with applicable laws or regulations; we have your consent (where required under applicable law) to use your information (where we rely on your consent, you have the right to withdraw consent by contacting us as set forth below).
Such legal reasons are identified for the following common instances:
Administering our Website and Providing Services: Personal Data is processed to perform our contractual obligations, where applicable. In instances where we have not entered into a contract with you, such processing is based on our legitimate interest to manage and promote our business, operate and administer the Website, provide and improve the Services, and to provide requested content (for example, when you request a quote on our website).
User Registration: In accordance with our contractual obligations or legitimate interest to provide Services, when you register for an account with Justphix, we process your Personal Data as needed to register and administer your account, provide technical and client support and training, verify your identity, and send important account, and Services information.
If you request that Justphix contacts you (for example, for any queries related to products and services), or if you contact us by means available on website, we process your Personal Data to the extent it is necessary for our legitimate interest in fulfilling your requests and communicating with you, or as is required by contractual obligations.
Compliance; Security and Functionality of Website and Services:
For our legitimate interests in ensuring adherence to relevant terms, we process your Personal Data to review compliance with the applicable usage. Personal Data is also processed by tracking use of the Website and Services, to perform our contractual obligations, where applicable, to provide a secure and functional experience. In instances where we have not entered into a contract with you, such processing is based on our legitimate interest in promoting the safety and security of the Website, Services, systems and applications and in protecting our rights and the rights of others, whereby we reserve the right to monitor, investigate and report any attempts to breach the security of the Website or Services, verify accounts and activity, and enforce our terms and policies.
Improving Website and Services; Developing Offerings:
We process your Personal Data to analyze trends, usage, and interactions with the Website and Services to the extent it is necessary for our legitimate interest in improving the Website and Services, developing new offerings, and providing individuals with tailored content and to personalize your experience with our Services. In certain instances, we will process your Personal Data for such development by directly seeking your input. (for example, through feedback surveys).
Marketing Communications; Advertisement:
It is our business interest to promote our Website and Services, grow our company, and advertise our offerings (whether via direct marketing or providing personalized content advertisements), and as such we will process your Personal Data by sending certain marketing information and other communications solely as necessary to reflect such legitimate interests, or, if applicable, to the extent you have provided your prior consent.
In the instances where you have provided financial information to us, Justphix will process your Personal Data to verify such information and to collect/process payments solely as needed to complete a transaction and perform our contractual obligations. Legal Obligations: We may be required to process Personal Data for legal and compliance reasons we believe to be necessary or appropriate under applicable law. Such processing may be required to: respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities; enforce our terms of service or other terms and conditions; or protect our rights, privacy, safety, or property, or those of other persons.Tracking users’ use of the Platform
Disclosure of your Information
Justphix may share Personal Data as follows:
Contracted Service Providers. As necessary to provide the Services, conduct our business operations, or when we believe that applicable law permits or requires disclosure, we may share Personal Data with contracted service providers, including entities which provide for hosting and system administration, payment processing, analytics, marketing, data enrichment, or client support, to the extent necessary and in accordance with the legal bases set forth above. These service providers only receive Personal Data necessary to fulfill the services they provide to Justphix. Under no circumstances are such service providers permitted to use obtained Personal Data for any purpose other than to provide Justphix with the designated services.
Your Employer: To the extent you are an authorized user of the Services or have otherwise registered for Justphix offerings using your corporate email address, we may share Personal Data with your employer to the extent this is necessary to provide you with access, to verify accounts and activity, investigate suspicious activity, or enforce our terms and policies.
Mergers or Acquisitions:
In the event of a merger, acquisition, consolidation, change of control, corporate divestiture or dissolution where we sell all or a portion of our business or assets, we will disclose necessary Personal Data and such information will be governed by the privacy policies of acquiring entities. In accordance with applicable laws, we will use reasonable efforts to notify you of any transfer of Personal Data to an unaffiliated third party.
Occasionally, we may share non-personal, anonymized, and statistical data with third-parties for the purpose of helping Justphix with such analysis and improvements. Justphix may also use anonymous, aggregated utilization data for typical business operations (for example, Governance reporting).
Public Forums: If any part of the Website or Justphix branded social media sites permit public forum posting, the Personal Data you choose to post, share, upload, or make publicly available may be visible to others. You should never post or share any information that is confidential or about others unless you have permission to do so. We may use information you provide to personalize your experience and to make content recommendations.
Using your Data in accordance with Data Protection Law
Data Protection Law requires that we meet certain conditions before we are allowed to use your personal data in the manner described in this privacy notice. To use your personal data, we will rely on one of the following conditions, depending on the activities we are carrying out:
We may provide you with promotional offers related to our services or products where you have indicated your consent for us to do so (to the extent that we are required to collect consent under Data Protection Laws). We may contact you by mail or email, phone and electronic notifications (where you have agreed to those methods of communication) to provide you with the information on your requested service or product. You may change your marketing preferences at any time by contacting us as set out in section 14 below.
It is in our legitimate interests to collect your personal data as it provides us with information that we need to provide our services to you and to make our Platform available. This requires us to carry out a balancing test of our interests in using your personal data (for example, in order to provide you with access to the Platform and ensure no fraudulent activity is promoted through our platform), against the interests you have as a citizen and the rights you have under Data Protection Law (for example, to not have your personal data sold to third party marketing companies without your knowledge). The outcome of this balancing test will determine whether we may use your personal data in the ways described in this privacy notice. We will always act reasonably and give full and proper consideration to your interests in carrying out this balancing test.
To provide you with the services that we have agreed to provide to you we are permitted to hold and process some of your personal data because it is necessary to do so in order to provide you the access to, and to enable you to make use of, the platform. Without this personal data, we could not provide you with access to the Platform.
Compliance with a legal obligation
We are permitted to process your personal data where it is necessary for compliance with our legal obligations. For legal claims, we are permitted to process your personal data where it is necessary to establish, pursue or defend a legal claim.
Substantial Public Interest We are permitted to process your personal data where it is necessary for reasons of substantial public interest, on the basis of Data Protection Laws.
If we look to use your personal data for any other purpose not covered in this privacy notice, we will let you know about any proposed new purposes before using your personal data in this way.
Our retention periods for the personal data are based on business needs and legal requirements. We retain personal data for as long as is necessary for the processing purpose(s) for which the information was collected, and any other permissible, related purpose.
We usually keep your information for as long as required to:
– to respond to any questions or complaints;
– to show that we treated you fairly;
– to demonstrate compliance with our regulatory obligations; and/or
– to maintain records according to rules that apply to us.
We will also keep your information for as long as it is needed for legal, regulatory or technical reasons (such as where data has to be held in relation to historic insurance claims). We may also keep it for research or statistical purposes. If we do, we will make sure that your privacy is protected and only use it for those purposes. To the extent your current or potential employer has instructed us to process your personal data on their behalf, we will retain data in accordance with their instructions.
Location of Processing Justphix is solely located in, and operates from, India. Additionally, we host our Services and process your Personal Data solely in the India.
Minors Justphix’s Services are solely intended for business clients and are not directed at minors. Transaction on the Platform is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Platform. If you are a minor i.e. under the age of 18 years, you may use the Platform or access content on the Platform only under the supervision and prior consent/ permission of a parent or legal guardian. We do not knowingly collect Personal Data from children under the age of 18. If you are a parent or guardian and believe your child has provided us with Personal Data without your consent, please contact us as set forth below in section 14, and we will take steps to delete such Personal Data from our systems.
Security of personal information
All information you provide to us is stored on our or our subcontractors’ secure servers and accessed and used subject to our security policies and standards. We have provided OTP based access to your account. You should keep this OTP confidential and not share it with anyone else including anyone who works for us. We restrict access to your personal data to those employees of ours, our affiliates, and third-party service providers who reasonably need it to provide products or services. We have implemented commercially reasonable physical, electronic, procedural, administrative, and technical safeguards in a way that complies with the security requirements of data protection laws to protect your personal data, located in the countries where we are based from any unauthorized access. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of these systems, nor can we guarantee that information supplied by you or on your behalf cannot be intercepted while being transmitted over the Internet.
How we may contact you Service communications:
We communicate with you regarding the Transaction that you have initiated with us.
Marketing communications and editorial newsletters: If we have your permission, we may send you materials we think may interest you, such as Justphix new offers and updates. Depending on your marketing preferences, this may be by email or SMS.
You can decide not to receive these emails at any time and you may manage your receipt of the same by clicking on the “unsubscribe” or other equivalent link located on the bottom of any emails, or contact us at info@Justphix.in
Customer Feedback: Sometimes we may contact you for feedback related to your transaction/experience with Justphix.
Responding to your queries or complaints:
If you have raised a query or a complaint with us, we may contact you to answer your query or to resolve your complaint.
Rights and Obligations with respect to your Data You have a number of rights under data protection laws in relation to the way we process your personal data. These are set out below. You may contact us using the details in section 14 below to exercise any of these rights. We will respond to any request received from you within one month from the date of the request.